facebook-pixel

Contact Playtopia.com

If you encounter issues with payment using VISA/Mastercard, please remove the card from the list and manually pay for VIP again. This is due to an error with our payment gateway, and we sincerely apologize for the inconvenience!


You can find answers to most questions in our FAQ which you can find here.

If you do not find an answer to your question, please use the contact form below. Please provide your username in your message.

Remember to state your username

Information

Playtopia.com logo
Please note that customer service will reply to your email address, not as a message in your profile!
playtopia.com
Superpog ApS
Porsvej 2
9000 Aalborg
Denmark

Moderators

Moderators are here to help users. They can be called if you are bothered by other users or if you have questions about games or features on the site. They can also be called if you are experiencing errors so we can be notified.

Aicha
Aicha
Offline - 3 days
midnattsola
midnattsola
Offline - 2 hours
kissableroo
kissableroo
Offline - 2 years
Nelly
Nelly
Offline - 3 days
nellie05
nellie05
Offline - 15 hours

Support

The Support team handles all issues regarding your adventure here, all from trouble with payments to feature requests.

Aicha
Aicha
Offline - 3 days